- Lead the recruitment, selection and monitoring of the staff establishment
- Administer human resources policies, procedures and conditions of service
- Employment relations management
- Coordinate Performance Appraisals in the Ministry
- Formulate and Manage Performance Contracts for top management
- Facilitating staff training and development
- Produce human resource reports
- Mobilise and provide human resources support
- Assemble Boards to handle disciplinary hearings
- Manage health and safety and staff welfare
- Mainstream gender and succession planning
- Create records filing plan for the Ministry
- Create records inventory for the Ministry
- Create, file, track and retrieve records
- Manage storage and disposal of records
- Transfer inactive records to National Archives
- Receive incoming mail and dispatch outgoing mail
- Ensures a clean and orderly office environment
- Provide supporting services at meetings when called to do so
- Provide handling services
- Manage the reception and switchboard